Privacy Policy

Who we are

The data controller for this website is Liva Law & Associates (羅瑞華律師事務所), a Hong Kong law firm operated by Liva Law, solicitor and sole practitioner.

• Address: Unit 2103, 21/F, West Tower, Shun Tak Centre, 168-200 Connaught Road Central, Sheung Wan, Hong Kong
• Telephone: +852 3520 3333
• Email: enquiry@llawsw.com

What data we collect

We may collect the following categories of personal data, depending on how you use the site or contact us:

• Contact and enquiry data — for example your name, telephone number, email address, WhatsApp messages and the substance of your enquiry when you call, email or message us.
• Technical and usage data — for example IP address, browser type, device information, pages viewed and approximate location derived from IP, collected through analytics tools described below.
• Cookies and similar technologies — small files or identifiers stored on your device to operate the site, remember language preferences and measure traffic.

We do not ask you to upload confidential documents through this website. Please do not send notices, investigation material or other confidential documents until we have confirmed how they should be provided and whether we can accept the engagement.

How we use your data

We use personal data for the following purposes:

• to respond to enquiries and assess whether we can assist;
• to operate, secure and improve this website;
• to understand aggregate site usage and improve content and usability;
• to comply with legal and professional obligations that apply to the firm.

We do not sell personal data. We do not use your enquiry details for unrelated marketing.

Analytics and cookies

We use Google Analytics 4, connected through Google Site Kit, to collect aggregated statistics about visits to this site (for example pages viewed, referral source and general device/browser information). Google may process data on servers outside Hong Kong. You can learn more about Google’s practices in Google’s privacy documentation and use browser controls or Google’s opt-out tools where available.

Our hosting platform and caching tools may set cookies or similar identifiers that are necessary for security, language selection, performance or content delivery. Where a cookie is not strictly necessary, we aim to keep use proportionate to running a professional website.

Third parties who process data

We use reputable service providers who process data on our instructions or under their own terms as processors or independent controllers, including:

• WordPress.com (Automattic) — website hosting, security and platform services;
• Google — analytics through Site Kit / GA4;
• ShortPixel — image optimisation and content delivery for site assets;
• WPML — multilingual site operation and language preference handling;
• WhatsApp / Meta — if you choose to contact us through WhatsApp, your message is handled under WhatsApp’s terms as well as ours.

We require providers to handle data appropriately, but each provider also has its own privacy terms.

Retention

We keep enquiry records for as long as needed to respond, manage conflicts, maintain business records and meet legal or professional requirements. Analytics data is kept according to the settings in Google Analytics and our retention choices there. Server and security logs are retained for a limited period consistent with hosting practice.

Security

We use reasonable technical and organisational measures appropriate to a small professional firm website. No online transmission is completely secure; please use ordinary care when contacting us electronically.

Your rights under Hong Kong law

Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) gives individuals certain rights in relation to personal data, including the right to request access to and correction of data held about you, subject to statutory exceptions. We are not established in the European Union or United Kingdom and this site is not presented as offering GDPR-specific rights, but we handle access and correction requests fairly and in accordance with applicable Hong Kong law.

To make a request, contact us using the details above. We may need to verify your identity before responding.

Links to other sites

This site links to official sources such as the SFC, e-Legislation and LinkedIn. Those sites have their own privacy practices. We are not responsible for their policies.

Changes to this policy

We may update this policy from time to time to reflect changes in practice, technology or legal requirements. The “Last updated” date at the top will change when we do.